Andy Altman Photography

Frequently Asked Questions

Please use your browser's back arrow to return to the previous screen

My matted photo does not fit in the frame I purchased. 

I cut mats and backing to fit common frame sizes, but sometimes frames will vary and be slightly too small to accommodate them (and I may even cut a mat a touch big once in a rare while).  Options include:

·        Try another frame.  There’s often significant variation in "stock" frames.

·        Contact me about trimming down the mat.

·        Ask a picture framer to trim the photo for you.

·        Trim the mat yourself.  To do so, place the photo face down on a smooth surface that you can cut on.  If the cutting surface is rough or dirty, protect the photo with a clean sheet of paper.  Use a straight edge to protect the photo and to give you a clean cut.

 

Many stock frames have a shallow rabbit and do not have enough room for the glass, a mat, photo backing paper (or foamcore with larger photos) and the back that comes with the frame.  Stock frames are often only deep enough for the photo & the included layer of cardboard (not acid free), and will not allow the frame back tabs to be engaged when mat board & backing paper is used.

 

       Difference in thickness                Frame Back tab properly engaged

Options include:

·        Ask a picture framer to mount the photo for you

·        Select another frame (metal frame often handle the greatest variety of depths).

·        If the frame backing is just slightly too shallow for the tabs to engage, push in glazing points with a screwdriver or use a point driver to mount the frame back to the frame.

 

Glazing point                                     Point Driver

·        If the frame backing projects above the back of the frame (see below), discard the backing and use a point driver (or push in glazing points with a screwdriver) to mount the matted photo directly to the frame and then attach a hanger on the frame as needed.

Backing too high to use